Salesforce for Telecom

Our Solution on Salesforce CRM for Telecom Industry

Our services aim to deliver on what the customers expect the most. Our implementation services on Salesforce for Telecom makes it sure that customers, agents, reps and retailers have faster and easier access to all the necessary information that they need.

Our experienced team understands the stage in which the customer is currently in the sales pipeline and can solve this issue with the data consolidation feature with a solution on Salesforce CRM for Telecom. Filter the existing customers from the new ones as well as those making a recent purchase with an automated follow-up response with our best-in-class services.

Our Salesforce experts have a thorough knowledge of the application of Salesforce for providing highly innovative and personalized services for the telecom clients.

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Why require Salesforce CRM for the Telecom Industry ?

The reasons for adopting a Salesforce solution for the telecom sector are:

  • Leverage the power of Salesforce, the best CRM for Telecom business – for enhanced customer service by sales reps.
  • Connect to the right person with mobile and social solutions.
  • Improve customer care services with collaborative methods for better understanding of customers.
  • Predict the market trends with our solutions on Salesforce CRM for Telecom with Predictive Analytics. Analyze the customer behavior and habits, with an eye towards the future.

Benefits For Salesforce Solution For Telecom

Provide Impeccable Database Management

Render better support services with customer history and past experience. Allow the marketing team to increase the ROI by targeting the profitable clients for specific campaigns.

Categorize the Customers

Categorize the different customer types, say existing customers from the new ones with real-time updates, and past data inclusive of all those who have recently purchased.

Provide Personalized Experience

Exceed customer expectations with personalized offers and campaigns related to customer habits, behavior and history.

Predict the future

Predict the market trends – easy and correct with analytics to provide innovative telecom services and analyze the customer behavior and habits.

What Our Clients Say

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Salesforce 3X HTTP POST in APEX

"We entrusted Anil with the development of 3 POST/API between Salesforce and a third party application. Anil understood our needs. In spite of big difficulties of communication between the two applications, he managed to do the job. He's a developer who is always available. He answers messages day and night. I am totally satisfied with his work and I recommend him. Nous avons confié à Anil le développement de 3 POST/API entre Salesforce et une application tierce. Anil a bien compris les besoins. Malgré de grosses difficultés de communication entre les deux applications, il est parvenu à faire le travail. C'est un développeur toujours disponible. Il répond aux messages jour et nuit. Je suis totalement satisfait de son travail et je le recommande volontiers."

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API Setup to get SolarEdge info into Salesforce

"The work ethic from Anil and his team has been excellent. He was able to understand our issues and not only resolve them, but also explain how the issues were resolved to us in a way that was easy to understand. They are available all the time and took any questions we might have had into consideration, and provided an answer quickly. The main reason this our job post took longer than expected were that we altered the scope of the project during the development process. Even when we did, they were really working with us to provide new solutions and had their customers best in mind. Anil works to create long lasting relationships with his customers and I would be happy to recommend him and his team to anyone in need of an API project."

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Bi-Directional Synchronization in a REST-API

"Excellent execution of the project yet again from this agency! Happy to recommend and looking forward to working together again in coming projects!"

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Create Email Alert Flow In Salesforce

"I have used Anil for many salesforce.com projects, great freelancer, will use again."

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Salesforce Timesheet Development

"Anil has been a great help in delivering a custom component for Salesforce. He was very responsive and prompt with changes that were requested."

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Salesforce Process Builder updates

"Very knowledgeable and responsive, will definitely use in the future."

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Salesforce DEV Task / Export CSV and Fix VF Table

"Very good experience with Anil. Fast and very good comunication. Very recommendable for the whole upwork community."

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Saleforce Application-Pulse: Require Questions to Close

"Great job on this project. It was a complex request that was executed flawlessly."

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